FAQS
Singflo FAQs

December 21,2016.

1.What's your MOQ ?

Normally 500pcs for small pumps & 100pcs for bigger pumps.

Samples for testing are welcomed.


2.What about the delivery time?

Samples can be delivered within 5 days.

For standard products 7-15 working days after deposit. If urgent order please consult us.


3.Do you have oversea agents?

Yes. In U.S.A. Also we have some exclusive distributors for several models.


4.How long can I get reply after inquiry?

Within 24 hours from Monday to Friday. within 48 hours at weekend.

If urgent, please call us at anytime.


5.What's your warranty & after service policy?

Mainly products is one year (12 months). some products with 18 months.

Normally provide 1%~3% spare parts as free for after service.


6.Do you accept OEM/ODM?

Sure. both are available.


7.What's your payment term?

T/T 30% in advance,70% against B/L copy for air/sea shipment.

Paypal, western union, MoneyGram for samples.


8.What's your port of loading?

Mainly port is Xiamen, But Shanghai, Ningbo, Shandong,Guangzhou, Shenzhen etc. any seaport in China are available.

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